Review and reputation management is a way to give a second chance with unhappy customers. We offer a simple system to proactively collect and use feedback from all of your customers. This allows you to activate happy customers to share the good word where it matters and reach unhappy customers before they bad-mouth your business. Pricing for review and reputation management starts at $150/month per location. Check out the full list of services.

• Collect reviews via customized "review funnel" landing pages and widgets
  
• Embed review collection widgets on business websites, social pages, etc.
  
• Generate reviews on target major, local and industry sites
  
• Segment positive vs. negative feedback to pre-empt negative reviews
  
• Guide customers with clear instructions and conversion triggers for 100s of sites
  
• Engage customers with coupons and offers
  
• Upload location profiles in bulk via CSV or Excel file

• Customize email and text message campaigns, templates, timing and sequence
  
• Automate sending, follow-up, removal and de-duplication of campaign recipients
  
• Upload campaign recipients in bulk via CSV or Excel file
  
• Measure performance with open, click and conversion tracking
  
• Extend campaigns to all customer interactions with email signature snippets, widgets
  
• Exercise complete creative control over email, SMS and MMS templates

• Monitor major, minor and industry-specific review sites for new reviews
  
• Get review alerts or send to clients or staff based on custom criteria
  
• Respond directly to Facebook and Google reviews from one dashboard
  
• See data on reviewer clicks, click-throughs and conversions through the funnel
  
• Auto-share positive reviews (including images) to social media profiles
  
• Stream your latest and greatest reviews to your website